Frequently Asked Questions


Why should I join the Enfield LINk?

A: It’s up to you how and when you get involved - you can just comment on issues when contacted or you can get more involved – by helping to raise awareness of an issue or by helping to find solutions (for example - meeting providers or being part of a working group).


Who makes up a LINk?

A: LINks are slightly different in each area, but are usually made up of:

  • Existing user-led organisations, community and voluntary organisations, carer groups and those who already campaign on behalf of people who use health and social care services
  • People from different parts of the community including groups which, in the past, have been ‘hard to reach'
  • People who want to get involved in different ways, either by giving their time to help lead a LINk or by regularly contributing their views.


What is the role of a LINk?

A: The role of a LINk is to:

  • Encourage and support more people to get involved in shaping local health and care services; from helping to decide what services should be commissioned, to influencing the way they are run
  • Activity canvas every section of the community for their views and experiences of local health and care services
  • Provide the community with a mechanism for monitoring and reviewing local health and care services and the ability to hold them to account
  • Tell those who commission, run and scrutinise local health and care services, what local people have recommended to help improve local services.


What powers does the LINk have?

A: Legislation provides LINks with powers to:

  • help carry out their role and places duties on the NHS and the Local Authority to provide information and access to premises
  • LINk authorised representatives can enter specific premises to review and report on the quality of the services provided
  • LINks can ask commissioners and providers for information about services and expect a response
  • LINks can make recommendations to the local NHS and Local Authority and expect a response
  • LINks can refer matters to the Council's Overview and Scrutiny Committees for Health or Social Services for action.

 

What is the role of the Host organisation?

A: The role of the Host organisation includes:

  • helping the LINk to get started
  • informing the community about the LINk, and encouraging people to get involved
  • helping the LINk to work in partnership with others to achieve better care
  • back-office support
  • help with research, information and guidance
  • managing the funds and keeping records of LINk activities
  • reporting the LINk’s progress.

 

I don't live in Enfield, can I still be a member of the Enfield LINk?

A: As an individual, if you don't live in Enfield but you are registered with a Enfield GP practice and use its services then you can still be a participant of Enfield LINk.

 

More questions from you...

If you have more questions about the Enfield LINk that you want answered, send them to the LINk office and we will do our best to find the answer. This FAQ page will be updated regularly to reflect the questions that we are being asked.

community people grouping

What are FAQs used for?

Before asking a question using the contact form, check out the appropriate FAQs.

If you can't find the answer to your question there, then you can post your question to the Host Support Organisation.

If after reading the appropriate FAQs, you still can't find the answer to your question, then you can also post your question to the Host Support Organisation.